Return Policy

All product concerns must be reported within 7 days of receiving the
order. Product will only be accepted if prior notification and approval
has been obtained from our National office or one of our service
representatives. Product must be returned to us in original packing. For
product exchange, the shipping charges will be paid by the customer.


The Tao of Tea

Quality Assurance
3430 SE Belmont Street
Portland, Oregon 97214

You may also call us at 503-736-0198 (Monday thru Friday 9am to 5pm PST) or email us at for any additional information needed.